DOMESTIC SHIPPING

Michèle is pleased to offer its customers Free Delivery within India on all orders.

All orders are processed & shipped as soon as possible through many of our domestic warehouses, depending on the fastest shipping method available to your location. We typically take 1-3 business days for handling & processing your order. Please allow extra time during our busy season, as postal delays are out of our control. Tracking information, including the carriers, are provided with every order and once we are able to ship your order. Every order is ensured, if your package does not arrive, you are eligible for a refund or replacement.

In some instances, the delivery time may take longer than our policy states. If this is the case, please contact us as soon as possible and we will do everything we can to help you resolve any situation that we have control over. 

INTERNATIONAL SHIPPING

We are currently offering free worldwide shipping on every order! Be sure to take advantage of this promotion before it's over (we normally offer free shipping on all orders over $250). We package & ship orders to nearly every country across the globe but transit time will vary from location to location. 

The typical delivery time frame is anywhere from 10-20 business days. Depending on your location, you might receive items much earlier. Additional factors such as distance, customs and natural disasters may cause further postal delays. Tracking information, including the carriers, are provided with every order and once we are able to ship your order. Every order is ensured, if your package does not arrive, you are eligible for a refund or replacement.

 Sometimes, additional delays may arise that are beyond our control, such as postal delays or customs inspections.

Each order will be sent with insured shipping & handling to prevent lost packages. If your order happens to get held at customs, lost in transit, or returned to us for any reason, we have your back! The postal service is out of our control once your package leaves our warehouse. However, in cases like this, because the packages are insured, we will send you a new package with priority shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

All prices on our webpage displayed are with all taxes completely covered at our end. However, depending on your location and laws in your area, you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its destination, which are determined by your local customs office. Please seek additional guidance based on your location and the associated import laws. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

In some instances, the delivery time may take longer than our policy states. If this is the case, please contact us as soon as possible and we will do everything we can to help you resolve any situation that we have control over.

Thank you for your patience and understanding!

Payments Policy

This Payments Policy outlines the accepted payment methods and terms for purchases made on Michèle Handbags website . By placing an order on our website, you agree to be bound by this Payments Policy.

Accepted Payment Methods :-

We accept the following payment methods for online purchases using UPI, credit card, debit card or net banking  :

• Major credit cards: Visa, MasterCard, American Express.
• Debit cards: Visa and MasterCard debit cards.
• PayPal: A secure online payment method that allows you to pay using your bank account or credit card.

Payment Processing :-

All online transactions are processed through secure payment gateways to ensure the protection of your personal and financial information. Once your order is placed, your payment information will be securely transmitted and processed by our payment gateway partner -Stripe .

Order Confirmation- Upon successful payment processing, you will receive an order confirmation email containing your order details and a unique order number. Please retain this email for your records.

Order Cancellation- If you need to cancel an order, please contact us within 24 hours of placing the order. We will process your cancellation request and issue a full refund to your original payment method.

Payment Security :-

We take the security of your personal and financial information very seriously. We employ industry-standard security measures to protect your information from unauthorized access, use, disclosure, alteration or destruction.

These measures include:

• Secure Sockets Layer (SSL) encryption: SSL encrypts all data transmitted between your web browser and our servers, ensuring that your information is protected during transmission.
• Tokenization: Tokenization replaces your sensitive payment card information with a unique token, which cannot be used for fraudulent transactions.
• Data security audits: We regularly conduct data security audits to identify and address any potential vulnerabilities.

International Payments :-

We accept payments from customers worldwide. However, please note that your order may be subject to additional charges, such as import duties and taxes, depending on your shipping destination.

You are responsible for paying any additional charges that may arise.

Spread the cost of your purchase with our flexible Equated Monthly Installment (EMI) options :-

• Enjoy the convenience of paying for your purchase over time with our EMI options.
• Choose from a variety of EMI plans that fit your budget.
• Make guilt-free purchases knowing that you can pay off your purchase over time.

Changes to Payments Policy :-

We may update this Payments Policy from time to time. We will notify you of any material changes by posting an updated Payments Policy on our website.

You should review this Payments Policy regularly to stay informed about our payment methods and terms.

Disclaimer:

We as a merchant shall not be responsible for any losses or damages caused by a declined transaction due to the customer exceeding their spending limit.